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Cancellation Policy

Cancellation Policy

We want to make your experience with us enjoyable.

Please make sure to read the following information prior to booking.

SIGHTSEEING TOURS:

  • Partial refund with more than 24 hours notice prior to departure.
  • 50% refund 24-2 hours notice prior to tour departure.
  • Refunds will not be given within 2 hours prior to scheduled tour departure time. Sorry, NO Exceptions!
  • All Refunds, cancellations, and/or changes may be subject to a $10.00 processing fee.

When tours enter and exit two countries, it is the responsibility of each passenger to have in their possession, valid travel documents (ex: passport, naturalization papers, Canadian visa) at the actual time of the border crossing.

Bedore Tours reserves the right to reschedule itineraries & substitute attractions of equal value as warranted by tour circumstances (e.g. border crossing/attraction wait time.)

One Day Tour From NYC:

  • 100% refund- 16 days prior to tour reservation
  • 50% Refund- 15 to 7 days prior to tour reservation.
  • No Refund- 6 days or Less prior to tour reservation. Sorry, NO exceptions.

BUS CHARTERS:

25% cancellation fee will be assessed if bus charter service is cancelled less than 30 days prior to departure.

GROUP TOURS Group Tours (Receptive Service Bookings):

Refund available with cancellations are dependent upon group itineraries, please call to discuss group refund policies.